Hospitality Consulting
Our consulting services focus on troubleshooting and refining every aspect of your restaurant's operations. We collaborate with culinary teams to design or optimize menus that balance market trends, guest preferences, and operational efficiency. Additionally, we enhance service standards by identifying opportunities to amplify hospitality, ensuring every step of service fosters guest satisfaction and operational consistency across your front-of-house team.
Some of our areas of expertise:
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For the owner or operator looking to develop a new food and beverage concept or offering. We will identify the look, feel, and steps necessary to bring your hospitality vision to life.
We’ll discuss all things branding, anticipated level of service, dining room layout, menu development, potential staffing needs, anticipated inventory requirements, and all other front of house related development.
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Optimize the overall guest experience and operational efficiency in the front of house; including but not limited to entrances and reception areas, dining rooms, bar areas, server stations, and restrooms.
We aim to create a welcoming and functional environment that aligns with the restaurant's concept, enhances guest satisfaction, and maximizes revenue potential. We examine factors such as efficient space utilization, traffic flow, aesthetics, and technology integration, working to maximize the restaurant's appeal and profitability.
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Collaborate with the culinary team to create or refine menus, considering market trends, cost-effectiveness, prep requirements, and guest preferences.
We scour the culinary landscape, identifying industry trends, innovative dishes, and evolving food preferences to keep your menu ahead of the curve. We look at feedback and data from your current guests to identify potential areas of opportunity within your existing demographic. We analyze kitchen workflows and equipment to streamline prep processes, reduce food waste, and ensure smooth service in even the busiest hours.
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Thoroughly examining the current steps of service being provided by front of house staff and how they correlate to the overall level of guest satisfaction.
Identifying how a restaurant can demonstrate amplified degrees of hospitality throughout their steps of service to increase guest satisfaction and operational efficiency. Creating descriptive standards to ensure uniformity in the degree of hospitality being provided by all front of house staff.